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Carol Dekkers
PMP, CMC, P.Eng.
Download Article: Conquer
Communication Litter
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Why Hands-on Communications workshops?
The importance of
targeted and effective communication (and the lack of it in industry today) becomes clear
with some statistics:
- 90% of a project
manager's job is spent working with teams (source Project
Management Institute, 2004)
- More than
half of an engineer's day
is spent communicating with customers and other stakeholders
(source University of Calgary Schuler Engineering bulletin
2008)
- Over two-thirds of software
projects that are started, end up as failures (source
Standish Group CHAOS report, 2003)
- Communication is one of the most sought after executive skills in
the 21st Century
(source Information Week, 2007)
When you add 21st
century elements to this mix such as outsourcing, globalization, and shrinking IT budgets,
the critical importance of communication on the bottom line costs (and
profits!) skyrockets.
Key Benefits
- Technical professionals develop the necessary skills to effectively
communicate with all types of customers
- Non-technical stakeholders (customers, executives, field staff)
become more adept, effective, and comfortable working with technical
professionals on software intensive systems projects
- Higher quality products and project outcomes that meet and exceed
customer expectations
- Major reduction in the number of failed or canceled software and
engineering projects
- Increased team morale and productivity on project teams through
effective and streamlined communication
- Faster time to market and happier customers
Capabilities
- Capability 1
- Description of capability 1
- Capability 2
- Description of capability 2
- Capability 3
- Description of capability 3
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